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#53854 - 08/23/16 12:28 PM Product Support
joersmith Offline
OL Expert

Registered: 08/31/06
Posts: 163
Loc: Mount Laurel, New Jersey
Is there currently a projected "end of life" for the Planet Press Suite version 7 platform? (or any of its components)

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#54509 - 02/02/17 09:13 PM Re: Product Support [Re: joersmith]
Roshan J Offline
OL User

Registered: 08/31/05
Posts: 79
Loc: Melbourne, Australia
Hi Joe, Have you had any response from OL regarding this ? Thanks.

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#54532 - 02/06/17 09:06 AM Re: Product Support [Re: joersmith]
Philippe F. Offline
OL Expert

Registered: 09/06/00
Posts: 1968
Loc: Objectif Lune, Montreal, Qc
Sorry, I thought I had answered that one when it was originally posted.

There is currently no projected end of life for any of the PlanetPress Suite 7 components at this stage. However, new developments on this platform are limited, as we are focusing our efforts on the Connect line of products.

If we do, at some stage, set an official end of life for PlanetPress Suite, we will provide a few years' heads-up to ensure our customers and partners have ample time to move to Connect.
_________________________
Technical Product Manager
I don't want to achieve immortality through my work; I want to achieve immortality through not dying - Woody Allen

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#54533 - 02/06/17 09:19 AM Re: Product Support [Re: joersmith]
joersmith Offline
OL Expert

Registered: 08/31/06
Posts: 163
Loc: Mount Laurel, New Jersey
Philippe,

Thanks! that raises an additional question. Planet Press Workflow 8.5 supports using Planet Press Suite documents. Of course, to maintain those documents we will need to install and use the Planet Press Suite Designer onto the connect system. Will support still be provided for the Suite documents under the connect OL Care?

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#54541 - 02/07/17 11:41 AM Re: Product Support [Re: joersmith]
Philippe F. Offline
OL Expert

Registered: 09/06/00
Posts: 1968
Loc: Objectif Lune, Montreal, Qc
PlanetPress Suite users with OL Care are entitled to get PlanetPress Connect - Print only free of charge. This allows them to use both PPSuite and Connect for printing. Both will be supported under the classic OL Care agreement.

However, if you want the full version of Connect, then you will have to keep OL Care for both products. You should contact your OL Care representative for an overview of your options.
_________________________
Technical Product Manager
I don't want to achieve immortality through my work; I want to achieve immortality through not dying - Woody Allen

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