EnvelopeNOW Crashing when loading PDF - Objectif Lune Tech Support Self Help

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#53903 - 09/06/16 11:46 AM EnvelopeNOW Crashing when loading PDF
PBEng OL Newbie Registered: 09/06/16 Posts: 2	I am trying to load a test PDF into EnvelopeNOW to test some system changes. Everytime i load a PDF, the system crashes. Any idea on how to fix this issue? Faulting application name: PPEnvNow.exe, version: 1.1.5.5904, time stamp: 0x4e494013 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x000913d5 Faulting process id: 0xce0 Faulting application start time: 0x01d20854f7dca1b9 Faulting application path: C:\Program Files (x86)\PlanetPress EnvelopeNOW\Bin\PPEnvNow.exe Faulting module path: unknown Report Id: 42a7e23c-7448-11e6-8f1a-001018308e5d EventData PPEnvNow.exe 1.1.5.5904 4e494013 unknown 0.0.0.0 00000000 c0000005 000913d5 ce0 01d20854f7dca1b9 C:\Program Files (x86)\PlanetPress EnvelopeNOW\Bin\PPEnvNow.exe unknown 42a7e23c-7448-11e6-8f1a-001018308e5d
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#53919 - 09/09/16 09:19 AM Re: EnvelopeNOW Crashing when loading PDF [Re: PBEng]
PBEng OL Newbie Registered: 09/06/16 Posts: 2	This was fixed by installing it on a clean Windows 7 VM.
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