Topic Options
#55020 - 06/13/17 04:31 PM Dongle not detected moving to Windows 10
JLake Offline
OL Newbie

Registered: 10/13/16
Posts: 5
I am installing PSM7 on a new Windows 10 machine and is says the dongle is not found. I installed the right driver for the parallel port (we have the old style of dongle). Any ideas? Thanks.

Top
#55021 - 06/15/17 07:32 AM Re: Dongle not detected moving to Windows 10 [Re: JLake]
Sander vd Berg Offline
OL Expert

Registered: 06/10/08
Posts: 197
Loc: Objectif Lune NL
I'm not sure if that's supported.

This looks similar but it doesn't appear to have been resolved/answered:
http://sentineldiscussion.gemalto.com/topic/older-parallel-hasp-key-with-windows-10

Try opening a support ticket with Objectif Lune, you may be able to get that dongle swapped with a new USB style dongle (same license).

Top
#55022 - 06/15/17 04:08 PM Re: Dongle not detected moving to Windows 10 [Re: Sander vd Berg]
JLake Offline
OL Newbie

Registered: 10/13/16
Posts: 5
I'm using version 7.2.1 without OL support, that version isn't compatible with windows 10, I would have to pay $2400 for support and a version upgrade. I will just keep using 7.2.1 on my windows 7.

Top