Dongle not detected moving to Windows 10 - Objectif Lune Tech Support Self Help

IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

OL Learn - PlanetPress Classic (opens in new tab)

You are not logged in. [Log In] Objectif Lune » Forums » PrintShop Mail Suite 7 » Licenses, Activations and OL Care » Dongle not detected moving to Windows 10

Topic Options

#55020 - 06/13/17 04:31 PM Dongle not detected moving to Windows 10
JLake OL Newbie Registered: 10/13/16 Posts: 5	I am installing PSM7 on a new Windows 10 machine and is says the dongle is not found. I installed the right driver for the parallel port (we have the old style of dongle). Any ideas? Thanks.
Top

#55021 - 06/15/17 07:32 AM Re: Dongle not detected moving to Windows 10 [Re: JLake]
Sander vd Berg OL Expert Registered: 06/10/08 Posts: 207 Loc: Objectif Lune NL	I'm not sure if that's supported. This looks similar but it doesn't appear to have been resolved/answered: http://sentineldiscussion.gemalto.com/topic/older-parallel-hasp-key-with-windows-10 Try opening a support ticket with Objectif Lune, you may be able to get that dongle swapped with a new USB style dongle (same license).
Top

#55022 - 06/15/17 04:08 PM Re: Dongle not detected moving to Windows 10 [Re: Sander vd Berg]
JLake OL Newbie Registered: 10/13/16 Posts: 5	I'm using version 7.2.1 without OL support, that version isn't compatible with windows 10, I would have to pay $2400 for support and a version upgrade. I will just keep using 7.2.1 on my windows 7.
Top

Previous Topic

Index

Next Topic

Hop to:

Moderator: Alex Banahene, cosimo, Jean-Cédric, OL Newsgroup Cust. Care, Philippe F., Raphael Lalonde Lefebvre