When sending emails from PlanetPress Production/Watch, I receive sporadic errors in my logs as follows:
INFO : Connect to server SMTP
ERROR: W3001 : Error while executing plugin: Socket Error # 10054
Connection reset by peer.
ERROR: Send Email: W1603 : Plugin failed
I have checked with our Exchange admin, and he saw no errors on the server end. I have also had the McAfee anti-virus checked out on the server where PlanetPress is running, and nothing there is blocking SMTP traffic. We also are NOT running Windows Firewall on the PlanetPress server, so that is not the issue. The error does not always occur; this is a sporadic error. Has anyone seen issues of this nature, and, if so, what was done to correct the problem? TIA for your help.