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#55396 - 10/18/17 06:21 AM problem with converting PS
lkwasny Offline
OL Newbie

Registered: 10/18/17
Posts: 1
I have a problem with converting PS to PDF. It only happened once. The PDF has 400 pages.
The letters of generated pdf are missing ( example attached).
I reprocessed it, but eveything was ok.
What is the reason for this? Can this be logged? How to prevent this?

#55404 - 10/20/17 10:32 AM Re: problem with converting PS [Re: lkwasny]
Jean-Cédric Online   content
OL Expert

Registered: 10/03/16
Posts: 529
Loc: Québec, Canada
Many reasons could lead to that behavior. If you can't reproduce it at will, it could be a simple "glitch@ in the system which can't be prevent.

If you can reproduce it at will, I suggest you open a technical support call at 1-866-348-5863 or through our website.