IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

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#55442 - 10/31/17 09:54 PM Data prints but not PDF (Artwork)
Naccattato Offline
OL Newbie

Registered: 10/31/17
Posts: 3
Hi all,

Having an issue with PSM7 (Windows 10 64bit) on our new Canon C8000, when printing out of PSM7 all of the variable data prints but the PDF artwork does not.

The printer spits out essentially a blank page with just the data printed.

Any ideas as to why the artwork will not print along with the job?

Thanks!

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#55443 - 11/01/17 09:23 AM Re: Data prints but not PDF (Artwork) [Re: Naccattato]
Sander vd Berg Offline
OL Expert

Registered: 06/10/08
Posts: 207
Loc: Objectif Lune NL
Try: Layout > Verify Document. Any detected problems should appear in the Verification Result panel.

Perhaps the PDF permissions are set up in such a way that printing is not permitted. If that is not the case, try Save as PDF - if that looks correct the problem may be specific to your printer or to the print technology you selected.

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#55444 - 11/01/17 09:29 AM Re: Data prints but not PDF (Artwork) [Re: Sander vd Berg]
Naccattato Offline
OL Newbie

Registered: 10/31/17
Posts: 3
Thanks for the suggestion.

I get Verification Complete - No Errors Found.

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#55461 - 11/04/17 11:48 AM Re: Data prints but not PDF (Artwork) [Re: Naccattato]
Naccattato Offline
OL Newbie

Registered: 10/31/17
Posts: 3
Solved:

It was indeed the print drivers for the C8000.

All is well.

Thanks

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