Greg. Look at the version of the file ppalmbic.exe. It is in
C:\Program Files (x86)\Common Files\Objectif Lune\PlanetPress Suite 7\PSRIP
it should be 3.4.3.42. If it is NOT, then you do not have the patch for the fix for this issue.
please email me privately and i can give you the file that i have.
sellersdp1@gmail.com

Duane, Thank you so much for the quick reply and help on this! So yeah, we've got 3.4.0.42. I'll email you directly.

We need this as well - I sent an email to your account, but it says you aren't available till mid June, is there any way to get it sooner?

Thanks

To all,

We are currently reviewing the issue to see whether the fix needs to be more largely distributed and, if so, how to proceed.

In the mean time, for those of you who need it, please contact Support and mention you need the patched Alambic from TS-3585.

Note that the fix is also officially available in Connect Workflow 2018.1.

We just ran into this error message and are trying to fix it. The only difference is that PP is running on a 2012 server.

Since it's not Windows 10, it could be a different issue. I suggest that you contact Technical Support, and have them troubleshoot the issue with you, if you haven't already done so.

Cragarry, are you still having this issue? has support helped you?
Let me know if you still need help on this. Sorry for the late reply, i have been off line for about 10 days!

How can download the updated version of ppalmbic? We currently have 3.4.0.42
we encountered missing temp folder problem in early 2019 and used the pskill workaround as suggested in another thread, and I would like to install the fixed version of ppalmbic and remove the pskill workaround.

Mark, please send me a private email at sellersdp1@gmail.com and i will give you a link to the file.

Please open a ticket with our Technical Support people and a technician will kindly send it to you.