The official Policy for supporting our products is that we will keep supporting them for as long as it is technologically feasible (for instance, if an end-of-lifed product no longer works on a future version of Windows, or is incompatible with a new printing device, we won't be able to support it).
If you keep your OL Care subscription updated, you will be able to talk with our Support team as always. If not, you can always come to these forums where other members of the community may be able to help you out.
The difference between Connect and PlanetPress is both huge and simple: Connect uses an entirely different rendering engine, based on HTML/CSS/JavaScript, which allows it to simultaneoulsy produce web, email and print content, whereas PlanetPress Suite is pretty much restricted to Print content (with limited email formatting abilities). Connect also has more input and output formats and is much more scalable than PlanetPress is.
However, the Workflow component in Connect is based on the same Workflow tool found in PlanetPress Suite, albeit with a number of enhancements. That means your current Workflow processes are compatible and you can still use your current PlanetPress Suite templates to generate your output. The Connect Designer cannot edit those templates, but for that you can keep your version of the PlanetPress Designer and only use the Connect Designer when you want to implement a new type of document, or when you decide to upgrade an existing document in order to take advantage of the new features in Connect.
You should contact your reseller or an Objectif Lune representative if you want more information on what Connect can do for you. Also, you can visit our
web site or our
Youtube channel, where a number of videos can provide more info on the product.
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