IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

OL Learn - PlanetPress Classic (opens in new tab)

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#57127 - 06/25/19 03:36 PM I am designing a check template in Planet Press De
Dan H Offline
OL Newbie

Registered: 06/25/19
Posts: 2
I am designing a check template in Planet Press Design 7. Randomly the entire workspace clears and shows a blank page. Happened after printing the template and again just now when aligning data. Closing and reopening the application and file does not resolve the issue. Please assist!

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#57128 - 06/25/19 03:43 PM Re: I am designing a check template in Planet Press De [Re: Dan H]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 681
Loc: Québec, Canada
I suggest opening a support ticket through our website. This way you can upload your form so a technician can try and reproduce it.
_________________________
♪♫♪♫
99 frigging bugs in my code
99 frigging bugs
Take one down
Code around
127 frigging bugs in my code
♪♫♪♫

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#57133 - 06/26/19 12:43 PM Re: I am designing a check template in Planet Press De [Re: Dan H]
Dan H Offline
OL Newbie

Registered: 06/25/19
Posts: 2
Turns out the signature image was corrupted and would cause all the data fields to randomly disappear. The support person was a huge help, thanks!

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