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#58085 - 07/06/21 12:40 PM Re: Error creating Temp File [Re: Yannick Fortin]
dvbsf Offline
OL Newbie

Registered: 01/07/20
Posts: 12
Loc: Florida
Yannic,

Can you tell me the location where the temp file needs to be. I just ran disk cleanup and this occurred. I am not running Windows 10, I am Running Windows Server 2016 and PPress 7.6.2.9999

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#58086 - 07/06/21 01:25 PM Re: Error creating Temp File [Re: Duane Sellers]
Duane Sellers Offline
OL Toddler

Registered: 12/18/13
Posts: 45
DVBSF: Look at the version of the file ppalmbic.exe. It is in
C:\Program Files (x86)\Common Files\Objectif Lune\PlanetPress Suite 7\PSRIP
it should be 3.4.3.42. If it is NOT, then you do not have the patch for the fix for this issue. This patch fixes a very specific issue with the process getting corrupted and not being able to create PDF's because of the corruption.
please email me privately and i can give you the file that i have.
sellersdp1@gmail.com

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#58088 - 07/06/21 02:19 PM Re: Error creating Temp File [Re: Duane Sellers]
dvbsf Offline
OL Newbie

Registered: 01/07/20
Posts: 12
Loc: Florida
I really appreciate the offer.
I submitted a ticket with ObjectifLune if I should be getting updates, I think I should be getting them from them.
Thank you Duane

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