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#57198 - 08/21/19 10:44 PM TrueType Font Not Loading in Windows 10 Pro
Alikeware Offline
OL Newbie

Registered: 02/14/08
Posts: 26
Loc: USA, Maryland
Hi guys.

Need help urgent! I had PPress Suite 7 installed on a Windows 7 Pro and moved to Windows 10 Pro. I cannot make the TrueType fonts to load on Windows 10 Pro. It was working fine on Windows 7 Pro.

Help?!?!

P.S.: I have rebooted the computer several times.

Thanks in advance,

Alberto


Edited by Alikeware (08/21/19 10:45 PM)

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#57202 - 08/23/19 03:22 PM Re: TrueType Font Not Loading in Windows 10 Pro [Re: Alikeware]
Raphael Lalonde Lefebvre Online   content
OL Expert

Registered: 10/14/05
Posts: 4953
Loc: Objectif Lune Montreal
Hi Alberto,

Three things to verify:

- Make sure you are on version 7.6.2 of PlanetPress. Earlier versions might not work correctly under Windows 10.

- Make sure that the font work in other applications, so as to rule out problems with the font itself. Try it in Word, and see if it works.

- Try recreating your style and/or reassigning the font.

I would start with that. If none of this helps, please contact Technical Support for further assistance.

Regards,
Raphaël Lalonde-Lefebvre

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#57204 - 08/26/19 09:06 PM Re: TrueType Font Not Loading in Windows 10 Pro [Re: Alikeware]
Alikeware Offline
OL Newbie

Registered: 02/14/08
Posts: 26
Loc: USA, Maryland
Thanks, Raphaël.

The issue was with the font itself. I found another version and it worked properly.

Alberto

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#57236 - 10/09/19 04:30 AM Re: TrueType Font Not Loading in Windows 10 Pro [Re: Alikeware]
Eline Offline
OL Newbie

Registered: 02/12/19
Posts: 1
Hi Alberto,

Can you share where you found a font version that worked for you?

Thank you!

Regards,
Eline


Edited by Eline (10/09/19 04:31 AM)

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