That is kind of what OL Care is, paying service that not only gives you access to our support, but also give you access to updates of the software.

I suggest you contact your OL Reseller and inform them that you want OLCare for your product. As soon as they confirm your OLCare is valid, you will have access to our support, and a technician will be able to look at your data and/or remote at your site and see what the problem is.

Believe me, it is worth it!! wink
99 frigging bugs in my code
99 frigging bugs
Take one down
Code around
127 frigging bugs in my code