Hi,

I am creating utility bills. Things are working good when creating utility bills from either PDF or XML files.

However, I am having problems using a PDF as the data source that was generated by Production from the XML data source. When changing the Data Page value, the displayed page does not change. I am unable to "capture" from the displayed page. Why?

Because of the XML file structure and my limited programming skill set, I first need to create a PDF. The XML file is set up as where the customer can have 1 or many accounts under one master account and creating one PDF record to be use for printing. Now, using the same XML file structure, I am now creating a PDF file of utility bills where each account has its' own PDF page. From this PDF file I need to be able to capture the address block for address validation, print the bills and mail them. There is a separate process to group multiple statements to be placed in an envelope. So for example, if the number of printed pages of utility bills was 2000, the number of printed pages today could be 3000 because of the change from 1 to many to 1 to 1.

Why?

To help you properly we would need to see the form and reproduce the issue. I suggest you open a technical support ticket through our website.