IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

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#57456 - 03/19/20 03:33 PM Text suddenly has strange margins in text box.
Dan Miller Offline
OL Newbie

Registered: 07/16/19
Posts: 8
Suddenly one of our computers is not centering text within the box.
The text box is 1.875"w x 0.309"h but it is shifting the text out of view. You have to make the box 2-3 times larger just for it to show up.

Also, the page margins are not correct either. We have everything set for an 8.5" x 11.5" sheet but it's showing a page area of 10.5"x 12.5"

This machine is running PSM 7.2.8.

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#57465 - 04/01/20 04:04 PM Re: Text suddenly has strange margins in text box. [Re: Dan Miller]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 681
Loc: Québec, Canada
Have you check if changes were made to the printer driver that you have selected for your project?
_________________________
♪♫♪♫
99 frigging bugs in my code
99 frigging bugs
Take one down
Code around
127 frigging bugs in my code
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#57473 - 04/08/20 08:49 AM Re: Text suddenly has strange margins in text box. [Re: Dan Miller]
Dan Miller Offline
OL Newbie

Registered: 07/16/19
Posts: 8
Yeah it doesn't matter what the driver is. It offsets everything. I can set it up on my machine perfectly, but on his, it will be shifted and text will be pushed outside of the text box. Everything prints okay though. It just seems to be a display error. It just means that no files can be set up from scratch on that computer.

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#57474 - 04/08/20 08:54 AM Re: Text suddenly has strange margins in text box. [Re: Dan Miller]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 681
Loc: Québec, Canada
It looks like a case of corruption. Procede to an uninstall and reinstall of PSM.

If that doesn't do it, open a technical support ticket on our website.
_________________________
♪♫♪♫
99 frigging bugs in my code
99 frigging bugs
Take one down
Code around
127 frigging bugs in my code
♪♫♪♫

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