Topic Options
#57856 - 01/28/21 11:01 AM Fatal Error Occurred While Initializing PlanetPres
Gina Godbey Offline
OL User

Registered: 08/16/06
Posts: 93
Loc: Hickory, NC USA

Trying to open design and getting this error screen. Exception Exception in module PPress.exe at 0018613c............

Top
#57857 - 01/28/21 11:13 AM Re: Fatal Error Occurred While Initializing PlanetPres [Re: Gina Godbey]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 650
Loc: Québec, Canada
Try the following:

Close the Design tool and/or the error.

Double-click on the Design icon whilst holding down the CTRL keyboard key. Keep it down until the software has fully loaded. That will reset all display setting to their original installed sets.

If the error still occurs or a new one show, please open a technical support request.
_________________________
♪♫♪♫
99 frigging bugs in my code
99 frigging bugs
Take one down
Code around
127 frigging bugs in my code
♪♫♪♫

Top
#57858 - 01/28/21 11:50 AM Re: Fatal Error Occurred While Initializing PlanetPres [Re: Gina Godbey]
Gina Godbey Offline
OL User

Registered: 08/16/06
Posts: 93
Loc: Hickory, NC USA
That worked and got me back into the design piece. I'm guessing I had a form that was corrupt. I think we are OK now. Thanks!

Top
#57859 - 01/28/21 12:48 PM Re: Fatal Error Occurred While Initializing PlanetPres [Re: Gina Godbey]
Jean-Cédric Offline
OL Expert

Registered: 10/03/16
Posts: 650
Loc: Québec, Canada
Corrupt, no. Most likely, one of your form's dialog got outside of the screen boundaries which was saved in the registry and caused the issue. A corrupted form would be fixed by that.
But glad it did!!! wink
_________________________
♪♫♪♫
99 frigging bugs in my code
99 frigging bugs
Take one down
Code around
127 frigging bugs in my code
♪♫♪♫

Top