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#58075 - 06/23/21 05:11 PM Magic Number Change?
Johan V Offline
OL Newbie

Registered: 04/04/18
Posts: 6
Loc: Costa Rica
Hello Friends,

A quick query, a customer needs to change the domain, the hardware will remain unchanged.
Will there be any problem with the licensing or change the magic number?

Do I have to request the licensing reset?

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#58077 - 06/25/21 08:54 AM Re: Magic Number Change? [Re: Johan V]
MartinS Offline
OL Guru

Registered: 08/06/12
Posts: 128
Loc: Munich
yes maybe the magic will change then, it's not always that predictable.
But your customer can get a 7-day temporary license himself from the OL Web Activation Manager website to avoid production outage and after that from the same site order a license transfer from old to new magic number to make the license permanent again.

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#58078 - 06/25/21 12:28 PM Re: Magic Number Change? [Re: Johan V]
Johan V Offline
OL Newbie

Registered: 04/04/18
Posts: 6
Loc: Costa Rica
Okay Martin,

I appreciate your help. let's keep the temporary license in mind.

Regards

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