IMPORTANT ANNOUNCEMENT

These forums were permanently set to read-only mode on July 20, 2022. From that day onwards, no new posting or comment is allowed on the site, but the historical content remains intact and searchable.

A new location for posting questions about PlanetPress Suite is now available:

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#58234 - 03/08/22 01:30 PM Updating License after 7 day temp reactivation
MarkH Offline
OL Expert

Registered: 05/05/03
Posts: 221
Loc: Hartford, Connecticut
Due to hardware failures on our ESXi server our admins restored a backup to a different ESXi host which caused the magic number to change. On Monday I used the online activation to reactivate and received the 7 day codes. I thought there was a way to come back to that website and make it permanent, but I can't seem to sort it out. How can I get permanent codes?

I reactivated Planet Press Office and Planet Press Imaging.
_________________________
Mark Hennessey
State of Connecticut/DSS

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#58235 - 03/14/22 10:08 AM Re: Updating License after 7 day temp reactivation [Re: MarkH]
MartenM Offline
OL Newbie

Registered: 10/15/20
Posts: 5
Hi Mark,

This can be done via the Activation Request form on our Web Activation Manager website, which you can access via the following link: 'Activation Request - Web Activation Manager (link)'


Edited by MartenM (03/14/22 10:10 AM)

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