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#58244 - 04/08/22 02:04 AM PP Alamabic hitting 100% CPU usugae
Rae Offline
OL Newbie

Registered: 03/20/20
Posts: 2
Hi all ,

I have an issue with PP alambic keep hitting 100% CPU usage. and jobs got stuck unable to get processed.

What could be the cause to this?

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#58245 - 04/08/22 06:32 AM Re: PP Alamabic hitting 100% CPU usugae [Re: Rae]
MartinS Offline
OL Guru

Registered: 08/06/12
Posts: 142
Loc: Munich
this could be caused by huge ps or pdf files; best to check in the logs if there are errors, and when this started to happen.

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#58246 - 04/13/22 10:58 PM Re: PP Alamabic hitting 100% CPU usugae [Re: Rae]
Rae Offline
OL Newbie

Registered: 03/20/20
Posts: 2
Hi Martin,

thanks for the information. the issue happens quite often nowadays.

I found this error ERROR: PTK0215 : Error evaluating resource type for C:\ProgramData\Objectif Lune\PlanetPress Suite 7\PlanetPress Watch\Spool\11.tmp\job010D0L7EPU36TAEA047.dat: Error converting file: A file could not be opened.. with line showPDF(&current.datafilename,&current.metadatapage,0,0)


Not too sure what is it.

Your help is appreciated smile

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#58248 - 04/14/22 11:44 AM Re: PP Alamabic hitting 100% CPU usugae [Re: Rae]
MartinS Offline
OL Guru

Registered: 08/06/12
Posts: 142
Loc: Munich
first be sure you're using latest version 7.6.2 as this is fixing some issues of this sort.
And check the Alambic settings in the Workflow preferences (plug-ins/Messenger). If you have enough cpu cores available just increase the number of Alambic instances, and let idle ones close after a few minutes.
After all if still having issues also check the Messenger log for more information.

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#58249 - 04/14/22 01:02 PM Re: PP Alamabic hitting 100% CPU usugae [Re: Rae]
Yannick Fortin Offline
OL Expert

Registered: 08/25/00
Posts: 354
Loc: Objectif Lune Montréal
There is also a patch available for the Alambic engine that may resolve this kind of issue. See [https://help.objectiflune.com/en/#pps].
_________________________
Yannick Fortin, Team OL

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