Sorry Denise, I wanted to add some other comments to the ticket, as the only things that can be added are files.

I did receive a response from Raphael and can email other comments that I may think can help with troubleshooting. Is there a way to add additional comments to the original ticket, that only allows 2000 characters/words, after the initial posting?

Thanks again.

Ken Stulce
Manager of Application Development
Essex Industries, Inc.