I have several processes to handle various forms. The invoice process only prints certain invoices, and PDFs only certain invoices (more than what prints).
For some reason the PPW process is sometimes not getting triggered. It does not send me an email telling me that my conditions failed, it just doesn't seem to trigger. I found in the Image In directory that there were 5 ps files queued up from attempts to get the thing to go by doing reprints.
I tried changing a few things that I don't really think are the issue, and when I sent the configuration in PPW, stopping and starting PPW seemed to kick it off. That process was active already.
What could be causing this? It's difficult to see (for the person printing the invoices) whether Image is doing something.