nIcKo,

I would suggest that you contact Technical Support, so that you can have our technicians assist you with this. You may call 1-866-348-5863, or use the web page:

http://www.objectiflune.com/OL/en-CA/Support/ReportIssue/PrintShopMailSuite.aspx

Regards,
Raphaël Lalonde Lefebvre