Hi,

we own a PSM dongle, got it from our printer manufacturer years ago.
I have two computers that chrashed at the moment I inserted the dongle.
After a reboot everything works fine again. I'm able to exchange the dongle between the computers again, also.

I'm a little scared about this behaviour, because it happend only once before (one year ago IIRC) but now two crashes on two computers yesterday and today?

What if that dongle gets broken? How do we get a working one? And how long does it take then? We need that dongle very often, some print jobs are very time critical.

Both computers Windows 7 Ultimate, PSM 7.2.4

Best regards,
Alex


Edited by alex99999 (01/28/15 04:36 PM)
Edit Reason: added OS info