DVBSF: Look at the version of the file ppalmbic.exe. It is in
C:\Program Files (x86)\Common Files\Objectif Lune\PlanetPress Suite 7\PSRIP
it should be If it is NOT, then you do not have the patch for the fix for this issue. This patch fixes a very specific issue with the process getting corrupted and not being able to create PDF's because of the corruption.
please email me privately and i can give you the file that i have.